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How calon4d Handles Your Personal Information

Your privacy matters to us, and this policy explains exactly what we collect, why we collect it, and how you can control it. Access depends on state law and eligible states, so the specifics of data handling may vary based on where you are.

Clear data collection disclosurePayPal, Venmo, Play+ payment data protectedAccount security and encryptionYour right to access or delete dataDirect privacy contact channel
calon4d How calon4d Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Have a question about your data or want to submit a formal privacy request? We have three direct ways to get in touch. Whether you want to pull a copy of your account data, correct something on file, or ask about how a specific payment interaction was recorded, our team handles privacy requests separately from general account support so your inquiry gets the right attention.

Live Chat Start a live chat session from your account dashboard. Identify your request as a privacy inquiry and our team will route it to the data team within one business day.
Email Privacy Request Send a written request to our dedicated privacy address listed in your account settings. Include your registered email and the specific action you are requesting.
Account Settings Panel Some data controls — like communication preferences and cookie settings — are available directly inside your account settings without needing to contact us at all.
HOW WE PROTECT DATA

Security, Cookies, Retention and Your Controls

We apply encryption across every layer of account activity — from the moment you log in through two-factor authentication to the point your PayPal or Venmo withdrawal clears. Here is a look at the four practices that define how we handle your data day to day.

Encryption and Account Security

All account data travels over SSL-encrypted connections. Login sessions require identity confirmation, and suspicious access patterns trigger an automatic hold on your account wallet pending verification.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how you navigate the lobby. You can adjust cookie preferences in your browser or through the settings panel in your account.

Data Retention Schedule

Account records are kept for as long as your account is active and for the period required by state law after closure. Payment records tied to PayPal, Venmo, or Play+ transactions follow the retention schedule set by those processors.

Your Right to Correct or Delete

You can request a correction to any inaccurate profile detail at any time. Deletion requests are processed within the timeframe required by applicable state privacy law, and we will confirm completion by email.

Common Questions About Your Privacy at calon4d

These are the questions we hear most often about how your personal information is handled. If something isn't covered here, live chat or the email privacy channel can get you a direct answer.

We collect your name, email, date of birth, and state of residence. Identity verification may also require a government-issued ID, depending on state law requirements where access is permitted.

We receive transaction confirmation from PayPal and Venmo but do not store your full payment credentials. Play+ prepaid card activity is similarly handled through the processor, not stored on our servers.

Yes. Submit a data-access request through live chat or our email privacy channel. Include your registered email address, and we will compile your account data and deliver it within the period required by applicable state law.

Send a deletion request through the privacy email address in your account settings. We process deletions within the timeframe state privacy law requires and confirm completion to your registered email.

We share data only with identity-verification partners, licensed payment processors like PayPal and Venmo, and state regulatory bodies where required. We do not sell your data to advertisers or marketers.

Minor details like your contact email can be updated in the account settings panel. For changes to identity-verified fields such as your legal name or date of birth, contact us through live chat for assisted verification.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.